Burns: Move away from the heat source and cool the burn under cool running water for about 20 minutes. Remove rings or tight items near the area before it swells, but do not pull off clothing stuck to the skin. Do not apply toothpaste, butter, oil or ice. Cover loosely with a clean non-fluffy dressing or cling film. Go to hospital for burns on the face, hands, feet or genitals, deep or large burns, burns in young children or older adults, and electrical or chemical burns.
Seizures: Stay calm, note the time, and clear hard objects away. Cushion the head and loosen anything tight around the neck. Do not hold the person down and never put anything in their mouth. When the shaking stops, gently turn them onto their side. Call emergency services if it lasts longer than five minutes, repeats, the person is injured, pregnant or does not wake up normally.
Choking: If an adult can cough, encourage them to keep coughing. If they cannot speak, cough or breathe, call for help, give up to five firm back blows between the shoulder blades, then up to five abdominal thrusts, and alternate until the object comes out or help arrives. Infants need a different technique, so consider taking an accredited first aid course from the Red Cross or a similar organisation.
